Responsible gambling

Responsible Gambling at Elements Casino Flamboro

At Elements Casino Flamboro, we prioritize the well-being and safety of our guests when it comes to responsible gambling practices. Our goal is to provide a fun and entertaining experience while promoting healthy gaming habits.

Voluntary Self-Exclusion Program

We offer a voluntary self-exclusion program that allows guests to exclude themselves from all OLG-regulated games, including those at Elements Casino Flamboro, for a specified period of time. This program can help manage personal spending limits or reduce the risk of problem gambling.

Personal Spending Limits

Guests can set their own personal spending limits on their Player Rewards account. This feature allows guests to track and control their gaming expenditures in real-time, providing added peace of mind.

Responsible Gambling Resources

We provide access to a variety of resources and support services for our guests who may be struggling with problem gambling:

• Ontario's ConnexOntario help line: 1-866-531-2600 (available 24/7)
• Online resources and counseling services through OLG
• Confidential assistance from trained advisors at the on-site responsible gaming resource center

Protecting Vulnerable Players

We take our responsibility to protect vulnerable players very seriously. Elements Casino Flamboro's policies prohibit:

• Guests under the age of 19 from participating in any form of gaming
• Anyone who has been self-excluded or barred from OLG-regulated games from accessing these facilities

Responsible Gaming Tools

To help you maintain a healthy relationship with gaming, we offer various responsible gaming tools on our website:

• Set Deposit Limits: This feature allows you to restrict the amount of money that can be deposited into your Player Rewards account.
• Time-Outs: If needed, you can temporarily suspend your access to OLG games for a specified period.

We understand that problem gambling is an issue that affects individuals and families in our community. By promoting responsible gaming practices and providing access to support services, we hope to make a positive impact on the lives of those who gamble with us.